Moving organisations from the "Anxiety Zone" to the "Learning Zone" through evidence-based practice.
A psychologically unsafe staff team cannot provide a physically safe environment for clients.
At JL Academy, we exist to solve a specific problem in the Social Care, Health, and Education sectors: the disconnect between an organisation's written policies and the reality of its daily practice.
For decades, the sector has focused on managing the behaviour of the individual. [cite_start]We focus on the behaviour of the organisation [cite: 23-24].
JL Academy is a family-led organisation driven by two distinct but complementary expertise sets: 30 years of operational strategy and frontline clinical precision.
With over 31 years of experience in the sector, James brings a legacy of safety and strategy. As the founder of Timian Learning and Development in 1994, he has delivered training to hundreds of thousands of professionals, from Manchester to the Falklands, embedding positive behaviour support into the DNA of organisations.
An NMC Registered Nurse and First-Class graduate, Lisa understands high-pressure environments where clear communication saves lives. As Director of TEO Academy, she bridges the gap between clinical expertise and global education, empowering professionals to communicate with clarity, confidence, and impact.
Our roots run deep. James Hourihan established Timian Learning and Development in 1994. Over the last 31 years, James and his colleagues have delivered the Timian Programme to hundreds of thousands of people.
JL Academy builds on this legacy. [cite_start]We provide the diagnostic tools and strategic frameworks needed to move from reactive "firefighting" to proactive culture building [cite: 19-20].
We don't just provide training; we provide the architecture for a safer, more resilient workforce.
We don't just check for policies; we audit for culture. [cite_start]Our tools measure Inclusion and Learner safety to pinpoint hidden risks [cite: 33-35].
We teach leaders how to replace "blame cultures" with environments where mistakes are treated as learning opportunities, not crimes.
We believe the best way to reduce physical intervention is to reduce the toxicity of the environment.
We provide the scripts and structures to turn post-incident reviews into engines for professional growth.
Move from compliance to culture. Let’s discuss how we can support your team today.
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