Psychological Safety Training - JL Academy
1 Day Course • Foundations of Culture

Psychological Safety Training

Building cultures where staff feel safe to learn, contribute, and challenge.

At JL Academy, we operate on a single, evidence-based premise: A psychologically unsafe staff team cannot provide a physically safe environment for clients.

We exist to bridge the "Say-Do Gap" - the disconnect between an organisation's written policies and the reality of its daily practice. This course provides leaders in Social Care, Health, and Education with the frameworks needed to move from reactive "firefighting" to proactive culture building.

James Hourihan | Director, JL Academy

Course Schedule

A one-day immersive workshop designed to give your team a shared language and understanding of safety.

Morning: Defining the Culture

09:30 - 12:30

  • Defining Psychological Safety: Moving beyond "being nice" to understanding safety as a condition for high performance.
  • The 4 Stages Framework: An introduction to Inclusion, Learner, Contributor, and Challenger safety.
  • The Say-Do Gap: Identifying where policy conflicts with reality in your daily work.
Afternoon: Tools for Change

13:15 - 16:30

  • The Blameless Debrief: Practical protocols for reviewing incidents without assigning blame.
  • Inclusive Leadership: Behaviors that encourage "voice" and silence fear.
  • Personal Responsibility: Tools for supporting colleagues and speaking up constructively.

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